Apollo TV IPTV — Refund Policy

7-Day Money-Back Guarantee

We stand behind our service with a 7-day money-back guarantee. If you are not satisfied with your subscription within 7 days of purchase, contact us and we will issue a full refund — no questions asked.

Eligibility

To be eligible for a refund:

• Your request must be submitted within 7 days of the original purchase date
• Your account must not have violated our Terms of Service
• The refund request must come from the contact used to purchase (email or WhatsApp)

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Requests made after 7 days from the purchase date
• Subscription suspended for violation of Terms of Service
• Issues caused by your internet connection or device incompatibility
• Renewal purchases (only initial purchases are covered)

How to Request a Refund

To request a refund, contact our support team within 7 days of purchase:

• WhatsApp: +212 622 892 003
• Email: apollotvip@gmail.com

Please include your order details and the reason for your refund request. We process refunds within 3–5 business days.

Service Issues

If you experience technical issues with the service, please contact our support team first — we can often resolve problems quickly. If we are unable to resolve your issue, you may be eligible for an extended refund window at our discretion.